July Lunch & Learn

July 26, 2018
11:30 AM - 1:00 PM
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The Headliners Club- 20th Floor
Chase Tower- 221 W. 6th Street
Austin, TX 78701


“RBF” and other Soft Skill Issues Nobody in the Firm Wants to Talk About

Emotional Intelligence, Soft Skills, Cultural Fit - Whatever you call it, as we strive to deliver exceptional service and a quality work product, teamwork is critical and disruptive behaviors that may have been tolerated in the past, must be changed. Join us for a lively discussion about heavy sighs, mean mugging (that’s a thing!), compulsively CYA while throwing your team under the bus, and other passive and not so passive behaviors that make you want to juggle porcupines instead of having to address. We’ll use Patrick Lencioni’s “The Ideal Team Player” as a guide to resolve existing issues as well as a path to develop your team so that they’re less prickly in the future. Please bring your sticky issues to share with the group.

Eden Minucci has worked in the legal industry for over 20 years serving small, medium, and large law firms. Designated as a Certified Legal Manager (CLM)® by the Association of Legal Administrators, Eden also holds a SHRM-CP designation and a Master of Science degree in Management. She has published several articles on law firm management and she currently works as an independent consultant helping law firms drive and maximize productivity through improved operations and efficiency, with a lot less drama while they’re at it.


Our business partner sponsor for this month's luncheon is


Important Reminders About Parking


Option 1:     


Park in the Chase Tower Building Garage at 221 W. 6th Street.  Be sure to either stamp your parking ticket or pick up a discount ticket at the meeting to receive the $5.00 discounted parking rate when you exit the garage.


Option 2:


If the Garage is full, the Headliners Club offers a discounted parking rate of $5 at the parking lot at 600 Guadalupe Street (Lot P3010 which is connected to the Extended Stay America Hotel).


Instructions for Using Discounted Rate


  • Enter lot from either Guadalupe Street or San Antonio Street
  • Park in any unmarked space and immediately head over to the Pay Machine
  • Enter license plate into Pay Machine
  • Choose the rate named "Headliners 3Hr"
  • Enter passcode: HC1955
  • Pay $5.00 (Pay Machine accepts cash or credit)




$30.00 Member Ticket

$40.00 Non-Member